Contact Us

Yes, we offer discount codes regularly! Make sure to subscribe to our newsletter and follow us on Instagram and Facebook so you don't miss out on any discount codes.

Seeing "sold out"? It just means we're temporarily out of stock. We're actively working on restocking and will have more available soon! Meanwhile, we'd love to hear from you — reach out to us at katie@gracefilledministries.com

Our warehouse team is working hard to get your orders out quickly! Most orders are shipped within 1–3 business days, unless stated otherwise.

During peak seasons — such as product launches, Black Friday/Cyber Monday, Christmas, and other major sale events — order processing may take up to 7 business days due to higher order volumes.

You can easily check your order status anytime by clicking the "View My Order" button in your Order Confirmation email.

Once you place your order we are not able to make changes. For support regarding your order (refund or exchange) please email us at katie@gracefilledministries.com

If your package is marked as "delivered" but hasn't reached you yet, don't worry! Please follow these steps to resolve the issue:

1. Wait 24 hours — carriers like USPS sometimes mark packages "delivered" before they actually arrive.
2. Check for a parcel locker or post office hold — your package might be waiting there.
3. Ask your neighbors — packages are sometimes delivered to a nearby address by mistake.
4. Contact your local post office with your tracking number for the quickest results.

If you've completed these steps and still can't locate your package, email us at katie@gracefilledministries.com and we'll gladly assist you, including sending a replacement if necessary.

Your satisfaction is paramount to us and we are happy to help you with exchanges and returns. Click the "Account" button in the top right corner of our website, log into your account, and click to request a refund. If you need help, email us at katie@gracefilledministries.com and we will be happy to help you start the process.